Re: Sprint replacing Touch Pro with Touch Pro 2!
Remember folks -
UPGRADING is not getting a phone for free.
UPGRADING is when you sign a 1 or 2 yr contact and PAY for a new phone.
Next time please use "I think Sprint should "replace" out defective Touch Pro 1s with a Touch Pro 2"
No wonder why I sort of got frustrated with customers who thought they "knew" the system. They would walk into my old workplace [70% service and repair customers] and say I want you to UPGRADE me to so and so phone. I say OKAY and get out the upgrade paperwork and ask them if they are eligible for an upgrade. They get pissed when I tell them upgrade is when you sign a new contract and pay for a phone. We dont give free upgrades. Ohhh you want to get your phone REPLACED through TEP or ESRP? Yaaahh I can help you with that sir or ma'am.
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Remember 3-19-10, Sprint Winmo 6.5 release date
I <3 Android
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