[das7771]

Thanks for the post Adrianh85. Although it was a fairly easy process, the VZW Rep was completely clueless. She was telling me to going in to menu options that weren't there or that were in a completely different place. Thankfully I am fully informed of my phone thanks to this great forum. If you expect VZW to tell you exactly how to do it, then don't be surprised when you are acutally telling them the correct menus to go into. Otherwise a completely free and easy process.