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Originally Posted by billyapd21
Well it's not just SERO plans. I have a 1000 min Free and Clear family plan and they will not let me get a hero either. I pay 50 for the plan and 15 for Unlimited vision. What is the problem with my plan? I would have to double the cost of my plan every month just to get the phone. That is ridiculous. I shouldn't have to change plans.
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Quote:
Originally Posted by wmdunn
Sure they are ... it's called "bait and switch". SERO was used to pick up thousands of customers, and trust me, they did not mention in their advertising that in the future, they would be treated like second class citizens. I agree that Sprint is an industry leader with regard to their rate structure, but it's still a mistake to piss off fee paying customers just because the company can't get a handle on a solid business model.
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Quote:
Originally Posted by jonnythan
It's only a bait and switch if you don't know what bait and switch means.
It's not bait and switch if they let you sign up, get a phone, and keep the plan for the length of the contract you signed. They're under no obligation to renew that contract at all, much less let you renew it while giving you new customer pricing on a new phone.
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In the defense of WMDunn, yes, it does indeed suck. I feel that if they let ANY plan be extended than they should let ALL plans be eligible for extension. That being said, two things:
- The contract you signed was for two (or maybe one) year.
- After that contract is passed its term, the party in question (sprint, in this case) Holds no obligation to even hold you as a subscriber to their services. Granted, it would be rediculous for them to terminate your service after the contract expiration but they could if they wanted to. On the flip side of that, you hold no obligation to them. You could switch carriers with no rammifications if you so desire. As i can see, that is not what you desire.
Whatever the case, no matter what we speculate SHOULD be is irrelavent. The fact of the matter is, the ink you put on that paper so many years ago is now in that back of a filing cabinet with all the other agreements that no longer hold either party. Seems like thats the price we have to pay for cool sh!t.