|
Re: Asurion replacing TP with TP2
Did you do the claim first online and then call or you just gave them a call and went from there on. Im scared of calling and getting a person who is a dik and wont help. Im also scared of calling and teeling me a touch pro is on its way. That would be bad luck.
I have the insurance plan and all I did was call them direct. I made it sound like I wanted a touch pro.. After she gave me all the other phones as an option, I just asked why cant I just get a touch pro... and I nicely told her that none of those phone can match up to what the TP can do. I didnt ask to speak to supervisor and she placed me on hold one last time and bingo!
|