[pokumon]

Thanks OP. I just did a claim over the phone after trying online. Online offered the Treo Pro, so I cancelled my claim. When I called, the rep saw that I started a claim, and said he will finish the claim for me. He said that they were out of Touch Pro, and offered me the Treo Pro. I told him I need a slide out keyboard and a touch screen, and he offered the Touch Pro 2 w/o needing to speak with a supervisor.

I should have a NIB TP2 soon. The $100 is worth it for me rather than spending hours going to the ASC, calling, threatining retention, etc. My time is worth more than $100 to me. I already spent too much time trying to get a refurb replacement TP2 for my crappy TP (4th in 7 months).

Time to flash and relock the phone.