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Old 10-20-2009, 01:47 PM
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Re: Sprint now replacing Touch Pro w/ Touch Pro 2!

Quote:
Originally Posted by havox22 View Post
did u go to the store today??? did they order it from the warehouse???
My guess is he is recieving a NIB which would have been ordered from the warehouse. These phones are a priority 5 and can easily be ordered. Priority 4 phones are what the TP1 is supposed to be replaced with. The TP2 is on that list but this list is refurbished phones. The TP2 has not been out long enough to generate alot of refurbs which is why it's near impossible to get any ordered to a store. The rate people are wanting to swap out the TP1 to the TP2 is out pacing TP2 refurbs.

Some stores are ordering priority 5 phones which they are not....or were not supposed to do. If that has changed now than great but if not, I am certain these store managers are going to get raked over the coals. I know the store by me has not recieved any memo stating they are authorized to order priority 5 phones to replace defective TP1's. I am still waiting for a resolution as we speak though so who knows.
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Last edited by aceracer24; 10-20-2009 at 01:49 PM.
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