Quote:
Originally Posted by davebu
We have 2 heroes on our account, one had the issue and they deactivated the phone and then reactivated it and it worked, but the other stopped working. called again and had them do it to the 2nd line, then the 1st one stopped working again. they did a system reset through the dialer ##786# if i recall correctly. after that, both work fine. backup your apps.
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Ok I haven't tried that and didn't know about that... I will give it a try. Gotcha over at xda
Thanks
Found a safe mode for the phone which may help someone in the future as well:
Press the END CALL/POWER button and hold the MENU button until the system boots up to the Home Screen. Then the Safe mode notification will be shown on the bottom left of the display. In Safe mode, all 3rd party applications will not be executed so you can boot up your phone successfully to uninstall any applications which you may have recently installed or which may be stopping your phone from booting correctly.
The ##786# asks for a password..... what would that be? MSL? I don't have that off hand.