Quote:
Originally Posted by shaggylive
I think the rep just didn't know what their doing, gave the easy answer. (possibly the one that popped on their screen.)
if the data is still showing on your plan webpage then you've got it. you should be able to 'update profile' to get it working again. if it fails, try a ##RTN# > menu > reset, then update profile again.
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I did that. I even called Tech Support (third tear) and they are the once that told me that my plan did not support this phone.