[Skelator03]

Originally Posted by solewoman

I think this is what determines the level of 4's or 5's...

so i figured it out... (this may be old news to yall...)

but according to the wel list...the 4's and 5's are significant (really coo dude broke it down to me at the sprint store)

the 4's are where the tp2 replacements are that we all were trying to get (refurbished tp2's or the snaps or bbs) those are the ones supposedly out of stock. that means your unit has to be exchanged 3 times prior to this one indicating that this will be your fourth one...now if your unit was exchanged at least 4 times already and you are now on the 5th one...thats when you are able to get a nib tp2. I went ahead and got mine exchanged for just another tp because im sure it will break down again fml. but at least next time ill be able to get a tp2. so the refurbs are oos because most people are around their second or third exchange. Those who got nib tp2's got lucky if they didnt already have 4 exchanges....im assuming

i just settled for a replacement tp. if this one bugs out within the 30 days will i still be able to attempt to get a tp2?

Sorry i have had only three replacemenats in 6 mo actully in 3 weeks and i got a NIB so that doesnt have to do with priority 5 or 4 im pretty sure

p.s. im a premier customer if that matters