[jman069]

I've not been able to receive a text in over 48 hours.

It seems like some files are not being removed when performing a factory reset as I had installed a sound board and after two factory resets I noticed some sound files were still on my phone. To me this indicates not all files are being removed correctly. I doubt the sound board messed anything up but this may indicate another app inadvertently did and the factory reset isn't cutting it as far as fixing the issue. Called Sprint and they offered to replace for free and also refreshed my syst settings which had zero impact.

Also ran the update PRL, Firmware, and Profile updates as well and nothing.

Edit: just like a WINMO phone a factory reset doesn't erase the contents of the sd card which is why the sound board files were there. 7 factory resets, several calls to tech support, everything seems fine on the network. I have zero ideas as to why this isn't fixed. Even loaded up a fresh factory Rom from xda for cdma sprint hero and yet I still can't receive texts though I can still send and make/receive calls and get online and download from market. I've also erased all info on the sd card. So I'm outta options this is getting returned and will wait for the moment.