Quote:
Originally Posted by WmDuchess
i have insurance. and i got phone the week it came out. i think they tryna bs me because my warranty is about to expire. and its not like i dont spend money with them i always pretty much get hot phone when they come out. ive had mogul, pre, centro, diamond, touch pro now. and the first touch screen phone. (the brick lol)
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Oh well I dont know what the deal is. Sprint is a good company but I agree that sometimes they do BS you a little. You just need to be firm and hold your ground. They will give in. If all else fails you can always threaten to cancel your service and they practically will give you what ever you want. Trust me they sent me a refurb one time and I raised hell for not getting the accessories and I threatened to cancel my service and I asked to get transferred to the cancel department.....I told them my issues and why I was frustrated with Sprint...they sent me out a Brand New phone.....then get this.....They never sent me a return kit and so I never returned the phone and when they called about it I just told them that it I didnt return it because there wasnt a return kit and the rep says oh ok so just take it to a sprint store and Ill note your account that you already returned it........
I made 340 dollars on EBAY for selling a it. I just put my refurb in the new box and Sold it....That was about 3 months ago. Never heard about it again. I plan to do the same with these phones I have now. Oh I love Sprint and their negligence.