[youngpro83]

Originally Posted by WmDuchess

i did.. the rep on phone tried to order me another one but systm wouldnt let her she said i needed to go into store and pick a brand new phone because i had been having so many issues with touch pros. it said in memos to give me a new phone. i went to store and they said they didnt have a phone to give me (after rep had called to verify). so i went home and talk to like 8 more reps. kept getting transfered around. the last rep told me same thing to go to store and get my replacement.. went to store they said they dont see any issues. im like you have this phone for 30min vs 24hrs that i deal with it. so o replacement went back home talk to like 7 more reps once again transfered around. went back to store. refused to honor memo...

ended up going home YET again talking to retention. they was like how about we give you 75 for upgrade im like r u F***G retarded you want to give me 75 dollars so that i can pay another 400 for a phone that you should be replacing anyways.. THIS CRACKHEAD said its not sprint problem we dont MAKE the phones....

=D>=D>=D>=D>=D>=D>=D>=D>=D>=D>=D>

kudos to sprint right lol

im usually a very nice person.. Im all skittles and rainbows. plus i had my little girl so i cant like flip out in front of her at the store.
haha sry liked the smilies.

Okay so the next question is.....are you still either under warranty or either have the insurance?? because the memo is for people who either are still under warranty or have the insurance and cant upgrade. They tried to play me like that too, but they gave me 125 credit towards my account and an early upgrade of 150, but I chose not to upgrade because I shouldnt have to upgrade and pay the difference if my phone is defective and needs to be replaced. They cant tell you that your phone isnt overheating and cutting off. I dont know why they are giving you the run around. They exchanged my phone no problem. I even almost had them about to order me a TP2 but then they had to get an approval and so then that is when they said okay they would credit my account 125 and so on. Im confused as to why they wouldnt replace your phone. Oh well. Off the subject..the blackberry tour is pretty nice. Im thinking about switching for about a week to see if I really like it. The movies on the screen look like blue ray!!! Very nice. Too bad I cant flash a BlackBerry with NRG'z ROM's.