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Old 10-16-2009, 03:55 PM
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mrfett79
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Re: Sprint replacing Touch Pro with Touch Pro 2!

I understand about the fraud aspect of this however, Sprint should require at least 2 repair attempts on any given phone before giving in and replacing the phone for a TP2. It seems that so many people here are either mad when Sprint repairs the phone and doesn't not give them a TP2 or just assume that the repair will not work. I am on my 2nd TP and will have to get a third because the radio in my phone locks up so I can't make or receive a call. I realize that there are defective phones out there however, people are just of the mind that "I should get a new TP2 for my troubles". For those who have keyboard issues Sprint can replace the keyboard and many people that has worked just fine. I use that because it is the most common issue on this thread. If after 2 repair attempts then the phone should be replaced with a comparable phone which there are currently none available on the list. I think that Sprint put the TP2 on the list so that they can say we have a comparable phone it is just OOS. For those who have legitimate problems with their phones and have tried to work with Sprint you should be treated better than you have but for those who don't event want to try to let Sprint fix their phone and just want a new TP2 that is what I have an issue with.
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