Quote:
Originally Posted by jonnythan
Screwing their customers by not allowing them to transfer their super-promotional-never-should-have-really-had-it-anyway plan to every new phone they ever come out with?
Sprint's regular plans are great deals. Best in the industry.
They are screwing no one.
|
Sure they are ... it's called "bait and switch". SERO was used to pick up thousands of customers, and trust me, they did not mention in their advertising that in the future, they would be treated like second class citizens. I agree that Sprint is an industry leader with regard to their rate structure, but it's still a mistake to piss off fee paying customers just because the company can't get a handle on a solid business model.