Quote:
Originally Posted by txyaloo
I just bought a Hava box this week after my Slingbox took a crap during the last firmware update. Sling makes you pay $30 for any type of support. Apparently the issue I'm having has been going on for several years.
I really liked the product, but the support has gone to crap.
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I was suprised on crappy tech support charge too.
I've been getting support for free since classic came out, and last month I chat w/ them, they tried to charge me 30 bucks for it.
A good way to lose customers if you ask me.
Their support used to be great though. They even sent me adapter for free on a slingbox classic that was 2+ years old about a year ago.