Re: Alltel turning Verizon bytes the big one...
I work at Verizon, well an Indirect Store. We are Cellular Sales, Verizons #1 Retailer. Corporate and Customer Service hates us and we hate them!!! They know we beat them in Customer Service and sales anyday! Look it up online....you will find our stats.
I know you all have been through lots of trouble with Verizon, but my company doesn't have these problems. If there is something wrong, we fix it. We wouldn't settle for something less than you deserve!
As far as service lately, yes it's gotten worse in areas before it's getting better. The technicians are still sleeping in hotels working on towers all over the US. I've seen a couple of men come into the store talking about the tower work he's doing. Not sure what they do???
I just want to say that if you will, please go search for a Cellular Sales Verizon in your area. They have the best Customer Service and will help you more than any other stores!!! I wish you all the best!
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