[Black06c230]

i went through hell to get my TP replaced (3rd one with keyboard and screen issues) for TP2. long story short retentions and tech support shot me down. so i sent an email using ecare on monday afternoon. got a phone call first thing Tues morning. talked to rep and he was gonna call me back after seeing what he could do.
options were:
- drive to service center to have them look at it...not what i wanted to do as i would have to leave work early and its way out of the way and they are beyond stupid there and i had already talked to them on saturday anyway and didnt want to do anything even with the memo in hand

OR

agree to a 2 year extenstion and get the TP2 for free (half way through current one from getting first TP)...and i wouldn't have to vist the store...and i have been with sprint for 9 years with 4 lines and weren't planning on leaving.....so no store visit a plus and still got the phone for free...wish i hadn't had to do the contract but hey i got it done...and it is shipped overnight and will be NIB and here on Wed!!! plus free shipping and of course no activation

so i think i won....

but now the battle will soon start with my wife's TP as she is slowing having problems but
phone is still usable so we can wait

so some are instock...but i think only for new customer sales...i bet if you called as a new cust to telesales they would say instock

i just feel they have a diff inventory amount for replacements...be it NIB or refurb....this allows them to have phones for getting new customers...which does suck for current ones in need of a phone but does make some sense business wise.