Quote:
Originally Posted by olgreg20
i did verify with other employees, and i also called sprint on the phone, i also carified with assurion, and they infact can only replace my diamond with the htc touch...however i havent gone through ecare...i actually do not know hoe to do that? so please let me know how, cause its been aweek and still no replacement diamond.  |
Go online and start a chat session with a Sprint Rep. Everything will be typed online and you will receive a transcript via email of your e-chat session.
You can go to Sprint.com and look at your account. You will see a chat icon on the right side
Just click on it and you will have a live Sprint Rep in a couple of minutes. It is live chat and your answers will be instant. I have used it many times. I highly recommend it
