[bluetiger20]

I called Verizon Wireless this afternoon about my defective Touch Pro 2. I told them the Touch Pro 2 was having trouble holding a charge, and both batteries I tried had no effect. They agreed to send me a new phone. When I called in September, they were out of stock. When I called at the beginning of October, they were out of stock. When I called this evening, telling them that I needed a new phone and that my 30 days of Worry Free were almost up, they told me this: They could send me a refurbished phone, but I don’t want a refurbished phone (for many reasons). I asked about waiting until they got back in stock with the Touch Pro 2, and then the rep from Verizon told me they were most likely discontinuing the Touch Pro 2 since it had been so long without any in stock. And because they were not going to get any more in stock, I could either have a refurbished phone, or I could give up my Worry Free guarantee and not get a new phone and be stuck with this one. I even suggested that PERHAPS it was because the Touch Pro 2 was getting a 6.5 software update, and she said she would have heard of something like that now, due to her experience with the BB Storm getting a software update and going temporarily out of stock. I told her these two stories are kinda totally different.
So what do you all think? Is Verizon going to stop selling this phone, due to network problems as this rep thought? What should I do? Should I call them back and just accept the refurbished phone? Or should I wait it out and wait til they get new stock? If they get new stock, they said they WOULD get me a new phone, even past my Worry Free date. Nothing is ACTUALLY wrong with the battery, I just want a brand new phone because I was stupid and left a dent in the phone that makes the keyboard slider unworkable. Hell if im living with that mistake for 2 years. I bought a case and a screen protector the day after so it wouldn’t happen again. Your moral judgments against my selfishness aside, what should I do if Im set on a new TP2?
Thank you.