Hey...a little off topic, but this is in regardss to the phone dialer issue (not working correctly)...here is what I received from SPB support:
Dear John,
I present my apologies for such delay with responding.
I have forwarded your message to our developers and now we have the following result: Due to technical specification of new dialler Rhodium, unfortunately it is impossible to fix this issue.
Feel free to contact us if you have any additional questions. You can always refer to this ticket using this link: http://support.softspb.com/default.asp?122082_t78mr61v
Best regards,
Kristina Mogilevskaya
Technical Support
SPB Software