[kashabrown]

I have similar experiences as some of those here - I have the occasional keyboard open/reset issue and called a week ago - there have been none in stock since then, but they have notated my account several times to make sure i receive a new device. I LOVE this device and would never get an Imagio - I need my keyboard - even though they did offer a new Imagio as a swap. I just wish they would get one in stock soon!!! I guess I should just keep calling them based upon the fact that one of you did actually get a device to be swapped out even though they show none in stock....