Quote:
Originally Posted by horndoctor
When you use a car for a couple years and you start having mechanical problems do you call and complain to the car manufacturer that you aren't happy and they should give you the newest model!? Where does it end!? 
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No, they usually come with a warranty and optional extended warranty which cover mechanical problems. Which is what the TEP is for our phones. It can be just as frustrating dealing with the auto dealer when you have problems. I brought my truck in to the dealer a total of 6 times for an electrical problem, each time having to find a ride or take a cab to and from the dealer. I almost returned the Truck, but they fixed it on the 6th time, about 1000 miles before my warranty ran out.