[toviaheli]

I thought I'd try to stop at my local store, memo in hand. Shared my issues with the TP and History. The manager listened since I brought in both the Refirb I had just received AND the phone that was broken. I explained how the broken one was in better shape than the refirb and told him I'd had enough of the model. He immediately offered me the TP2, but when he went to pull it up on the screen it was no longer listed as a TEP replacement (he showed me the screen). I just figured that's because they're out of stock. He gave me his card and told me to call him every couple days and he will check, when it is available again he'll replace both mine and my wife's.

Burnsville, MN store