Quote:
Originally Posted by pzztgotbagz
OK so i just got off the phone with my local indirect dealer. Was informed that you can swap the device for a TP2, Snap , Tour, 8330 and there were a few others. At first he was like huh touch pro then i said HTC touch Pro and he was like of ya here is the list. He also informed me that there is currently a shortage in the warehouse of devices. Exact wording was as soon as i hit submit i got an error stating the warehouse was currently out of stock.So if any of you are told this they arent lying. Im pretty sure unless the store has a TP1 in stock they will not replace it nor order a replacement TP1. This information has came direct from sprint corporate. The indirect i deal with is uber cool and never lies.
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I'm a bit confused on why the TP2 being out of stock matters - can't they just place an order for a TP2 anyway and call you when it comes back in stock and gets there? In the meantime if your original TP is critically broken they could just give you a loaner phone, right?