I was having hell getting a store in houston to even recognize the memo or know what i was speaking of. Ended up seems that the third party stores are the best bet and on top of that if they cant see the TP2 available have them call sprint to refresh the system thats what the tech did at the store i went to and now I too have a tp2 on order WOOOOOOOOOHOOOOOO .... even though its suppose to be a refurb