[nate.spangler]

i called my one of my local repair centers and told him that i had been talking to customer service about issues with my touch pro and that they had told me to bring it in to a repair center. he then stopped me and said that they were moving people with that phone to different devices and asked me what i wanted and i told him id like to get a hero. he told me that the hero and the pre were the only phones i couldnt get, he took my phone number and my tp2 will be there in a few days and he would call me when it came in. doesnt get any easier than that! all over the phone and didnt even have to take it in