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Old 10-11-2009, 11:08 AM
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hyakku
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Lol, well i'm on my fourth TP (one I had to purchase through asurion after my "damage" caused the chrome to crack which was bull**** then and still is), and just took it into the store for the SEVENTH time total (of all the tps I've had)

I knew one guy there but didnt talk to him (should have), and ended up with another fool. Upon arrival i immediately handed him my phone, gave him my extensive history and handed him the memo. He came back, stated that that memo was apparrently correct and new, but first they had to try to fix the phone...again. Then, he tells me that the parts are backordered but they "specially" ordered me new parts to see if they can get it working again, and if it doesn't then I can choose from one of those phones. These parts wont be in until at least wed or thursday, maybe he says. What the ****?

The best part? I live in LA and they are in downtown and I hvae to pay my friend to use his car and have already wasted over 50 bucks in the past month going back and forth because they require you to come to the store so they can order you a keyboard so you can drive back in a few days to pick up it so I can drive back in a few weeks to get it replaced. Needless to say I'll be calling back today to the guy I know there and see if he can get anything done because I am ****ing sick of Sprint ****ing me around with this phone.

Edit:

And for all the people saying we must be doing something wrong to make our phones do this, take HTC and sprint's stick out of their respective holes. The ****ing phone is a broken POS, and while it has a ton of potential the hardware keyboard fails, overheating and other issues that I have to solve myself by physical maintenance or software flashing is ****ing ridiculous. I'm always flabbergasted when someone takes the side of a corporation AFTER they have admitted and are trying to reconcile their **** up. They realize they ****ed up, why cant you?

Last edited by hyakku; 10-11-2009 at 11:22 AM.
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