[froader]

I called in 1 week ago. My keyboard backlight turn on and off each time i press a key. Lame.
I was on hold with the guy while he checked all around and couldn't get a TP2 for replacement. I was told that my account had been notated, so that whenever the TP2s are back in stock I would get a NEW one. I was told that if there are any problems with a device in the 1st 30 days it's replaced with a new one.
I called back today and the notes were actually on there. The guy said there should be no problem getting the NEW replacement because "its not my fault" they are out of stock. I made sure to get a case# every time.