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Old 10-09-2009, 04:15 PM
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iviyth0s
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Re: Sprint replacing Touch Pro with Touch Pro 2!

Quote:
Originally Posted by wphend00 View Post
OK, so here is what I get, when I do the online tool...

[MOD EDIT]: Removed personal info from quote


Your Sprint account will be billed $119.00 plus applicable taxes for this Phone Replacement request.

Our records indicate your phone is enrolled in our Total Equipment Protection or Equipment Replacement Program, which covers incident of damage. If you prefer to process an insurance claim, which requires a deductible, please Click Here to submit your claim request or call Asurion directly at 1-800-584-3666 to complete the claim request for a replacement phone.

If you’ve had your Sprint phone for at least a year, you may qualify for a discount on a new phone. Click Here, to shop our great selection of phones to see the discount for which you may qualify.


Where do I go from there? They will charge me $119.00 which I don't mind, if it is for a TP2...
yeah I got this crap too, I have TEP and they still charged me $120 for my TP to get replaced with a TP like a week or so ago

Last edited by [sammich]; 10-09-2009 at 04:24 PM. Reason: Removed personal info from quote
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