Have my Hero in hand now. Just learning how to use the damn thing!!!
Having a capacitive screen is fantastic, compared to the resistive screens on WM devices. This phone is tiny, too!!! My mogul is a brick compared to this thing.
The notifications bar at the top is awesome. I can be doing anything on the phone, and all it will do is vibrate, chime, and display the icon in the notifications bar. It doesn't freeze the phone for a few seconds, while it's waiting for the text/email/etc to come through.
The screen is super easy to clean. Just a few swipes against your shirt, and it's practically spotless.
Currently, I only have 4 screens with stuff on them, but as I get more and more familiar with the phone, I'm sure I'll have more stuff to put on the screen. I have my home page setup with the stuff I will use the most, the market, sprint nav, voicemail, contacts, text, browser, and camera. I made shortcuts to the toggles for airplane mode, wi-fi, and bluetooth.
Prior to getting the phone, I had uploaded my mobile contacts from my mogul, to my gmail account. The contacts were in a separate folder from my other contacts. I was disappointed when I synced my phone with my google account, it brought over all my email contacts, as well as my phone contacts. So, I just installed the HTC Sync on my pc, and grabbed my contacts from Outlook. That was really easy. I think even a tad easier than going through active sync.
I need to get used to the keyboard, as I am coming from physical keyboards, to virtual only. The portrait keyboard is a little cramped, so I will probably only use it for quick texts like "Ok", and "No". The landscape keyboard is nice. I make a few mistakes, but I think that will smooth out with time. Hap-tic feedback is nice, too.
Web browser is fantastic. It's almost like being on a computer. Pinch to zoom is quick, and lag-free.
Not sure how to switch between programs yet, but I'm learning.
if anyone has any specific questions, ask, and I'll provide some detail.