OK, so here is what I get, when I do the online tool...
[MOD EDIT]: Removed personal info 
WILLIAM xxxxxxxxx
xxxxxxxxx,KY 40511
(xxx)xxx-xxx Model Name REC UTSTAR PPC6850 SNG
MSN/ESN xxx
[/MOD EDIT]
Your Sprint account will be billed $119.00 plus applicable taxes for this Phone Replacement request.
Our records indicate your phone is enrolled in our Total Equipment Protection or Equipment Replacement Program, which covers incident of damage. If you prefer to process an insurance claim, which requires a deductible, please Click Here to submit your claim request or call Asurion directly at 1-800-584-3666 to complete the claim request for a replacement phone.
If you’ve had your Sprint phone for at least a year, you may qualify for a discount on a new phone. Click Here, to shop our great selection of phones to see the discount for which you may qualify.
Where do I go from there? They will charge me $119.00 which I don't mind, if it is for a TP2...