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Old 10-09-2009, 02:38 AM
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princem131
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Re: I ordered sprint htc hero from telesales today!!!

Just switched my plan today. turns out that after 4 years of thinking i had SERO (and being told I had SERO by SPRINT) I actually had a plan that had all the features of SERO and the price of SERO but wasnt actually SERO. Needless to say it was not compatible with the HERO after much hassle (2hrs on the phone with idiots) a manager got me set up wit the EPRP 500 plan. Sad to see my old plan go but glad to leave winmo... Also it may be good I switched now since I technically didn't have SERO it may have been hard to switch later down the line when they force everyone off eventually... The manager did say that my plan was bizarre and looked like SERO, acted like SERO but some how wasn't. Sprint screwed up but at least they did the right thing in the end!
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