[anywhereanytime]

I got a TP2 on Sept 12th and am near my 30 day "customer satisfaction" window - and a new customer switching from Sprint after 12 years - so I tried to use that leverage just now and talked to BOTH Verizon Tech Support AND CS and asked what is the official word with WM 6.5 updates and even if the TP2 releases to the stores WILL BE 6.1 or 6.5.

ANSWER: Tech Support didn't know and searched all of his knowledge base and support bulletins - he said - and even went to a supervisor and replied that "they know nothing" but "rest assure" that my TP2 with 6.1 IS UPGRADABLE ... BIG DEAL I replied, I already knew that?

So then I asked to speak to CS, and told him my dilemna, which he totally understood ... so he called a local store and asked them and they said" they have NOT received any type of email notification as to ANY DATE or whether the NEW inventory will be 6.1 or 6.5?

They really sounded like they just don't know !!

So, anyone have the facts ... I can't believe that Enterprise customers DO NOT KNOW !!!