Quote:
Originally Posted by shaggylive
if you (yes you specifically not the rep) have not done a hard-reset, that's the problem. spontaneous reboots are hardware or rom related.
when you restore a backup only restore your contacts and mail settings. (I don't use spb so I can't give specifics)
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I confirmed this but the OP doesn't want to hard reset. That is your best option here though. non of your cabs would do that.