[thegreg]

I dont understand how so many can have such a different outcome. I called 3 times yesterday. tHE FIRST REP i SPOKE TO FROM TELESALES, after I mention Verizon just went on and on about how Sprint is so much "better" and how i'll be spending so much more after the course of 2 years. I simply kept implying how "better" is very subjective and that im more concerened with the intitial price of the phone not the overall course of 2 years. After I said i'll just have to weigh in different options even if it meant switching carriers, i was transfered to retentions. I noticed my call breaking up so I told the guy from retentions that if we get disconnected if he could please call me back. Well we got disconnected and i never got a call back. So much for "better service."

The second call I spoke with a person from telesales and I heard the same argument from her that i did the first rep. I wasted no time and asked for a price match on the phone that Verizon has for 199.99. She said she cannot price match. She transferred me to retentions again. The rep from retentions said its against sprints policy to price match phones from competitors. I replied that a personal friend of mine was able to order the same phone from telesales and it was sold at the 199.99 price. He said that pricing is only available to corporate accounts with 100+ lines. I asked if there was anything he can do for me because I am strongly considering going to Verizon and just getting the phone from them. After going back and forth he turned over the call to his "supervisor." The supervisor basically told me the same thing and that he cannot price match or drop the price on the phone. I asked that if he cannot drop the price of the phone if he can add a credit to the account to compensate the higher price i'll be paying. He said theres nothing he could do and asked if I had any further questions. I said no and that i'll just have to give Verizon a call. He said I do apologize for any inconveniences and thank you for choosing sprint and hung up.

Third call...no luck....
My account is in good standing and eligible for a upgrade.Been with sprint over 3 yerars, am on a 450 data and recieve 23% my monthly bill in canse anyone is curious.