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Originally Posted by ;1208346
the number is 877-775-4886
you can call if you already have the phone but in still in the 30 day trial. if you are not happy with the price of the phone since V is cheaper they can help
or you can order from them too... tell them you want to upgrade your phone ( if you can) and you want the tp2 for the 199 price or you may just drop sprint and get the tp2 with V
they can help you
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I just called and spoke to an agent and asked for the $150 credit matching Big Red. She immediately asked me if this was the first time I had called Sprint regarding the issue. I of course told her the truth in case some of the previous calls were documented. She then said she needed to have me speak to her supervisor concerning the credit request. One minute later the agent came back on the line and said that her supervisor had approved the credit and that there was no need for me to even talk to her. I had been given the credit which I was told would appear on my account within 24 hours and the entire call took less than 5 minutes!
Mayonesa, thanks again for this thread and all of your help!