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Old 10-01-2009, 10:54 PM
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Re: Touch Pro 2 FM Radio Questions/Answers

Quote:
Originally Posted by Borg561 View Post
Excellent idea and I will consider doing the same. You can file a complaint with the FCC online, but you're limited to 1000 characters. I think you can submit more information via fax/e-mail/snail mail, but it's probably easier to type a letter and snail mail it. A little heads up too, it can take a while to get an acknowledgement back from the FCC, even if you file your complaint online. A while back I filed a complaint online about Verizon (billing/refund issue) and it took about 2-3 weeks before I got something back simply saying they had gotten my complaint and would look into it. Not trying to stop you from doing this, just letting you know not to expect to hear back right away.

PS. Don't forget that the FCC is already investigating AT&T and Verizon Wireless.

Edit: Might not hurt to include information from this post about HTC and Verizon's responses when asked about the issue (HTC saying Verizon wanted it disabled [indicates the hardware functionality is there] and Verizon saying Marketing decides what features to include [marketing wants you to pay for music from their service]). Heck, provide a link or printout from the FCC docs showing the Broadcom chip, and include information from Broadcom indicating it includes FM Radio functionality.

Justin
This is something that all Verizon and Sprint Touch Pro 2 Users should do. But we all should have the same complaint and have it in the same Complaint type and Complaint Category. If we all did it this way, I think we could get more of a response from the FCC. For those that have already submitted a complaint please let us know which Complaint type you used and which Category you filed in.
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