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Old 10-01-2009, 09:49 PM
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capthr
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Re: htc imagio {oct. 6}

I sent the following email this morning:

The Hero is 10 days away and still no word on SERO compatibility?
Verizon is releasing the TD2(Imagio) on 10/6 and no word from Sprint on
when it will be available! Are you trying to drive people away? Some
info please> On the Hero you asked people to fill out a form to get
info, that was 9/3 still not a word!!!

Howard Rosenberg

Received this as an answer:


Dear Mr. Rosenberg,

Thank you for contacting Dan@sprint.com. I apologize that you have not
received any updates about the HTC Hero. At this time, it still has not
been determined if our customers on the SERO rate plans will have to
change them for the HTC Hero device. We value your loyalty with Sprint
and when the information is available regarding the Hero rate plans and
the release of the Touch Diamond 2 we will make it available. If you
have any further questions or concerns I can be contacted at
757.223.3233, Monday through Friday from 9:00 am – 5:30 pm EST. Thank
you for choosing Sprint.

Sincerely,
Tamara B.
Sprint
757.223.3233