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Old 10-01-2009, 03:53 PM
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Gulanowski
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Re: Got a refurb >:(

Quote:
Originally Posted by freeza View Post
So, what were your issues with the phones?
1st - Crackle in the earpiece, frequent dropped calls, extremely poor battery performance

2nd - 10-15 stuck pixels all over the screen

3rd - Frequent dropped calls, every other call either I cannot hear the caller, the caller cannot hear me or both

In my opinion and the experience I've had with each of these phones, these were not small problems. The 1st and 3rd phone had problems that literally rendered the very essence of the phone unusable, i.e. being able to make/receive calls. The 2nd had stuck pixels all over the screen, clearly visible regardless of what the background was.

I realize that it's rare that someone has three/four new TP2's with so many issue's in such a short time, but damn, do you think I enjoy doing this, sending phones back and forth. I probably know more about Verizon's return policy at this point than the CS reps do. I regonize that due to the complex nature of our phones that something is prone to breaking/being defective than a basic dumbphone, but I shouldn't be receiving phone's with severe defects like this. I know that most of you have had great luck with this phone, but honestly this has ruined my excitement for getting the TP2, I haven't really been able to enjoy it. If the Omnia II had any half-@ss foreseeable release I'd probably just send back both TP2's and use my old E815.
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Last edited by Gulanowski; 10-01-2009 at 03:56 PM.
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