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Old 10-01-2009, 12:50 AM
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Re: Sprints matches Big reds TP2 price!

Quote:
Originally Posted by dogden View Post
More contradictory information:

In response to my ecare email query of this afternoon,

"Original Question: Touch Pro 2 price
Question: Can you confirm for me whether the upgrade price after mir
rebate on the touch pro 2 will be lowered to $199 starting Oct. 1 and if
so, whether this price will be available to all customers eligible for
an upgrade?"

I received the following ecar email this evening at 8:56 PM-

"Dear XXXX,

Thank you for contacting Sprint. I am happy to assist you with the
price of HTC Touch Pro2 handset.

Effective October 01, 2009, the online price of HTC Touch Pro2 has been
slashed to $199.99 after the Mail in Rebate of $100.00 to match the
price of the handset offered by other service provider.

As you have upgraded the handset on September 30, 2009, the price of the
handset has not been slashed yet. The effective date is October 01,
2009.

I understand that you have been charged $349.99 for the handset after
mail in rebate of $100.00. Please let us know once the invoice
generates, we will apply the additional remaining credit of $150.00 on
your account to match the price of the handset. The invoice with the
charge of the handset will reflect on the October 04, 2009. Please reply
after the generation of the invoice so that we will apply the credit for
the handset.

We value your business and appreciate the opportunity to address your
concerns. Please reply to this email or visit Sprint.com/mysprint if we
can be of further assistance.

Sincerely,
XXXX.
Sprint"

We'll see tomorrow if this price change is correct.

LOL i e-mail ecare all the time and they do not write that way.They would not use slashed #1 and they would look your account up and just cresit it now.Besides the sentences if you read it that do not make sense.We shall see but i do not believe this is a real ecare e-mail.