Re: GET VERIZON TO ADD NEW ESN! Read inside
I had the same problem. It took me 2 weeks to get this corrected, but they added my ESN. I spoke with a lot of different reps. I was told by several people that it would take 24-48 hours. However no one seemed to file the correct ticket. I finally spoke with some tech support people after getting furious on the phone, and they got it corrected in 24 hours. Now my phone that was working on their network for close to a year, is now working on VZW again.
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