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Old 09-29-2009, 09:35 PM
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transcend73
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Re: Sprints matches Big reds TP2 price!

I contacted Sprint via the online chat and spoke with a guy who told me that I would have to contact my point of sale to receive the credit. Since my original point of sale was Sprint's Internet site that would be Telesales. He said, ""If you ordered the phone online, the point of contact would be Telesales at (**********) **********-**********. They will be happy to give you the credit for the price difference."

I proceeded to contact telesales and the lady told me she would have to "check with a supervisor." She then came back and said that they do not price match with any competitors. I then told her that my only remaining option was to return my phone, pay the $75 early termination fee, and sign up with Verizon and still be ahead of the game. She then transferred me to retentions, which is who I'm on hold with now. More to come...