[Osz]

Originally Posted by ThreeFaces

You need more than just "arcsoft". There are two cabs to enable picture mail. You need to install the removal cab first, then soft reset, then install arcsoft, then soft reset again...that should get it rocking.

If you did that, you might try it again, just in case you missed one of those soft resets...it makes all the difference.

[those cabs are linked through one of the links in my sig]

Ok So apparently I suck at life, but I did that and nothing has changed. I also went to Tried it again and tried to install that Removal cab again but it said it could remove the existing one. so I went to remove programs and deleted the arcsoft and tried to install it but still said that it couldn't remove the existing file. so do I need to do a hard reset and try again? Unsure as to where to go. Sorry for being such a noob!