Quote:
Originally Posted by TalynOne
This is not going to help, it could very well backfire, it's not like he's going to be able to give you a different answer. Stop being a child and realize that things don't get done by people yelling at each other.
Guess what, if he gets a bunch of "Fuck You" emails, he's probably going to change email addresses, junk them all, or give a form response.
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I totally agree with TalynOne, that being said, if you are able to articulate a clear and objective letter stating your disappointment in a defective product, then I encourage folks to make their voices heard. The key is to be professional about it and simply state "I paid $XXX for a product that was represented to do x,y, and z, and this product clearly does not do that."
If people are professional about it then it will reinforce the fact the consumers who bought the product are savvy, have real dollars to spend, and there is a potential loss to Sprint if they decide to take their business elsewhere.