[Fio316a]

I emailed HTC and received the following response:

I wrote:

I downloaded the latest Rom Update for the Sprint Touch Pro and am having issues. First issue I found, with this update I seem to have lost the ability to select multiple emails for deletion. Secondly, when replying to text messages, windows used to mark the prior incoming message as read, now it leaves it unread. I have to navigate through each msg using the touchflo in order to mark them read. Any assistance regarding these matters would be appreciated. Thank you.

The reply:

I would be more than happy to assist you with this information. To select multiple emails on you device, go to your email inbox and tap Menu> Select Messages. You will have three options: All, All Below, and Several. All will select all you your messages. With All Below, you will select a message and all items below it will be selected. You can use several to pick and choose messages. As for the text messages, this feature was added with the update to ensure that you do not miss any of your messages. You phone is operating as intended.

If you have any other questions, feel free to contact us again. You can find additional support at our user forum www.htcwiki.com. There is also a customer satisfaction survey for you to take if you are interested.

Sam
HTC Tech Support
http://www.htc.com