[endless82]

Why are people making it sound like when you send in a defective phone, Sprint just throws it in the the trash? At the most Sprints out shipping, why would they throw away a phone? Isn't this where refurbs come from.

Couple people in this thread sure high on their horse. Get a life. I pay 300 for a phone, and the keyboard goes out, damn right I want it fixed, or replaced. Why would I take apart my phone? I got the insurance for this reason. I had a new phone not 3 days and the screen got stuck in landscape, then the keyboard went out a few days after.

You bet I sent the defective phone back to them for a replacement. Were not talking bout a cheap 50 buck phone here. This nonsense about bricking phones, dude your way off track on that one. Your dismal comeback was just that dismal. There's a name for people that act like you on forums, a keyboard jockey. Enjoy your triumph over adversity on PPC Geeks haha.

Btw if your so business savy why are you wasting your time on the forums, instead of applying for a job at Sprint? You seem to know the ins and outs of running a carrier. Whats running Sprint into the ground as well, please do save the sinking ship with your great insight!

I must admit If I were forced to send my phone in countless times, I would be looking for some type of compensation. As I stated before were paying a nice chunk of money for these phones, some of us to just send em back a short while later. Alas how much you really think Sprint is paying HTC for these phones? Pennies on the dollars I'm sure, and making a fair amount off us. So I'm sure replacing a phone isn't that large an issue for Sprint, especially when most can be refurbished and sent right back out.

*Edit*
I see you are an employee of Sprint, explains a great deal. Perhaps I'll see you on tv as the CEO one day. Probably get a hold of you on the phone one day and be left with a bad taste in my mouth after most likely. If you work for Sprint why you bothering with the pinch trick? Wouldn't you just have your keyboard fixed, I have to call BS on that. Sounds a bit fishy for me. I forgot to mention I work for HTC. On the internet we can be anything we want to be.