Quote:
Originally Posted by mikedboyd
*2 rep, plus supervisor, just made it clear to me that the Palm Pre is their only price reduction, price alter, price anything. No credit, no refund, no nothing. He also made it clear that he was putting notes in my file to the effect that I have been told and no credit would be coming. He acted a little miffed that I insisted that others are getting price match credits and that I didn't just hang up the 1st time they told me. I was nice with them, but he really didn't want to talk about it.
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Its Sunday he didnt want to be at work today...Dont worry about him putting anything in your file...The next rep/SUPV can care less about what he said in his notes, basically the issue has not been resolved so ......Good Luck