Quote:
Originally Posted by rp4643
follow up : I placed a serv call with VZ. They were able to see that I'm indeed stuck at 1x over 70% of the time which causes slow web / data connection. They could tell by using some sort of tool. They are going to escalate it and call me on another number but not until next week. I will be out of town so it should be interesting to see what happens.
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Wow, i can't say i've been stuck 70% of the time but i'm glad they were able to at least figure out that you really are stuck.
Yeah keep us posted and if you can, maybe ask what tool or check the tech did to determine that you were at 70% 1X. That's crazy.