[Geniuz650]

Did a chat with Best Buy Mobile Rep. This is what she told me? That a $15/month data plan is okay?



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11:45 AM Support session established with Tara.
11:45 AM
Tara:
Thank you for contacting Best Buy mobile!! We promise to give you impartial informed advice. How can may i assist you today??
11:46 AM
XXXX:
Hello, at Best Buy you guys can change plans and stuff right? I was wondering because the Sprint HTC Hero is coming out soon so I'm going to need a plan change do to the requirements of this phone
11:48 AM
Tara:
yes we can do that and yes it is going to be in stores on OCt 11th and we are taking pre orders for the phon
11:49 AM
XXXX:
Yes I already pre-ordered. Okay so when they're activating the phone they'll tell me that I need a plan change correct?
11:49 AM
Tara:
all you will need is the simply everything
11:50 AM
XXXX:
Yea well I have a family plan so the Everything Data Family should work correct?
11:50 AM
Tara:
or you can just add the data to your plan which is 15 or 30 extra
11:51 AM
XXXX:
to my current plan so i wouldnt have to change?
11:52 AM
XXXX:
Are you sure about that? Because I've been hearing that this phone requires an Everything plan
11:54 AM
Tara:
yes but you already have text and talk right
11:55 AM
XXXX:
yes i already have that
11:56 AM
XXXX:
are you 100% sure that i will be able to activate that phone on my current plan with a $15/month data plan?
11:56 AM
Tara:
that is correct
11:57 AM
XXXX:
whats the difference between the $15 and the 30?
11:57 AM
Tara:
Just called the store it would 15
11:58 AM
XXXX:
so a $15/month data plan addon to my current plan would be sufficient?
11:58 AM
Tara:
ye sif you are the only line getting that phone
11:59 AM
XXXX:
oh sounds great so i wouldnt have to add data to all my other lines on my family plan
12:01 PM
XXXX:
thats what your telling me correct?
12:01 PM
Tara:
that is correct
12:01 PM
Tara:
Are there any more questions that I can answer for you today?
12:02 PM
XXXX:
okay well thatll be it
12:02 PM
XXXX:
thanks a lot for your help
12:03 PM
Tara:
Thank you for calling Bestbuy Mobile if you have any additional questions feel free to contact us at 1-888-Bestbuy or visit us on the website.