[HBBates]

Yea I think there seeing the light, now I have a sero account and was not due to renew till march 2010.. (so in 6 mo)

I had a Touch Pro with the over heating issue.. I really hated this phone

Also I had poor to no coverage at home.. ever call seem to drop... and I work in telcom (for one of Sprint's competitors and also deal with sprint every day on business frame relay service) for business Sprint was just not cutting it

I try to get upgraded to TP2 and to do something about the coverage issue but no go... they sent me a new Touch Pro under TEP but I had not activated it yet..

I try again last weekend to do of deal on the TP2 but no go and had given up (and on Sprint I was gone as soon as I could go...hello Verzion)

Then out of the blue I got a call two day later (Tue) from a Sprint survey group asking if the gave me an extra 150 off the TP 2 (so for 199) would I renew now for 2 years (ok sounds good) ...

Then because my call drop and I had to go to a land line at the house (as per the norm) I had to call back and got a diffrent rep who confirm the 199 offer on a TP2 on my sero account but also because on the dropped calls at the house offer an free sprint airave

So now I have a TP2 for 199, a free sprint airave, a new in the box never activated Touch Pro to sell and my sero account renewed 6 mo early so next renewal is 9/2011

And they called me... so they do give a dam... now if we could just bypass the trip to hell before geting to "give a dam"